The “maintenance” status will appear in your OVHcloud Control Panel.Our teams send an email to the hosting administrator contact.To determine whether your website has been placed in 'maintenance' mode, please refer to our guide What do I do if I have a 403 forbidden page?. Restore a file using a software program or interface Restore the storage space via the OVHcloud Control Panel Once you are ready to do so, carry on reading the section of this guide that is relevant to the restore method you have chosen. Although this method is more technical, you can use it to recover one or more files from a previous date, without having to overwrite the entire contents of the storage space. Gives you read-only access to a backup of the storage space. The current content will be fully replaced by the content of the backup you have selected. Restores the entire content of your storage space. You also need to decide which restore method you will use: Restore method We advise taking personal backups of your website in advance, and using those if you would like an earlier backup. If you want to retrieve a backup from an earlier period, OVHcloud will not be able to provide you with this. Depending on which method you use, you must be able to manage the Web Hosting plan from the OVHcloud Control Panel, or have the FTP user password required to access your storage space.īefore you begin, ensure that you can use the restore dates offered to restore your Web Hosting plan’s storage space back to your chosen date:.A Web Hosting plan (please note that this does not work with Cloud Web).Please refer to our guide on retrieving the backup of a Web Hosting plan’s database.įind out how to restore a file or an entire storage space from your Web Hosting plan.

When you do a security backup for your site and you are using a database, also create a backup of your database. We recommend that you regularly perform your own security backups to avoid any data loss. We offer them in addition to your services to help you in urgent situations. Backups offered by OVHcloud for shared hosting are non-contractual.

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